I am sorry that you are not satisfied with the product you purchased from us. You can of course make use of your right of cancellation in this case. We will of course also be happy to help you with any guarantee or warranty claims.
Please return to the following address:

pet-cashmere GbR

Rosengasse 1

82237 Wörthsee

Please note that if the goods are used, washed or damaged, pet-cashmere is not obliged to take back or exchange the goods.

The average processing time for a return is approx. 4 working days. If everything is correct with the return, we will refund you the amount. The refund will be made in the same way as the payment was made.

If you have any questions or uncertainties regarding the return, please contact us by email or by phone +49 (0)89 347417.